Marianne from Glasgow was thrilled with her debt management plan from Chiltern. She had this to say about the debt advice that was provided: “From the first call I made to Chiltern I knew I had made the right decision. They were really helpful, in setting up my debt management plan, and took control of what was a very stressful situation for me.”

When Marianne’s relationship ended she was left to manage the marital home single-handed. Without her partner contributing to the household income, Marianne’s wage struggled to maintain all of the bills and costs associated with running a home. She quickly turned to her credit cards and store cards to keep her head above water, but with more going out of her account each month than was coming in, debt problems quickly developed. Marianne contacted us for debt advice with outstanding balances amounting to just over £11,000. She was paying £190 each month towards this, but could realistically only afford to repay £80 per month. Following our free debt advice, we set up a debt management plan for Marianne and the payments were lowered to the new amount following our negotiations. The debt advice Marianne received meant that she could regain control of her financial situation whilst still repaying her debts. Whilst on her debt management arrangement with Chiltern, Marianne recommended a friend for our free debt advice and benefited from £50 worth of High Street Vouchers as a reward, once her friend also set up a debt management plan. Marianne now has no debts as a result of our debt advice.